Based on ratings published by trusted online review sites as well as information from G2A's website, G2A performs average to better than average in terms of customer support compared to other video game stores.
The online review website productreview.com.au, gave G2A slightly below average ratings when it comes to customer support versus other video game stores. See the full review on productreview.com.au's site. Specifically, this reviewer pointed out the following:
But the lack of customer support at all and the information they request is ridiculous.
One reviewer on sitejabber.com said G2A performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:
Further, they have great customer service on their part, and good value compared to other sites and Steam.
Learn more at the company's website.
You can also check out the top 10 video game stores for customer support, or the overall best-performing video game stores on our main review grid.
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This user rated G2A's customer support: 3.0